Shipping Policy

All orders are shipped requiring direct signature upon delivery. If you would like to release signature please contact us upon placing your order at orders@tutublue.com. Should you request delivery without signature, you assume full liability for the package as soon as it is handed to the courier service. Shipping charges are non-refundable. If a package is refused or returned undeliverable, all round-trip shipping costs will be deducted from credit or refund. Orders received before 10am PST Monday-Friday will be shipped out same day. Orders received after 10am PST on weekdays or during the weekend and holidays will not be shipped until the following business day.


For orders outside the USA, the shipping charges will be assessed at time of processing your order. We will contact you before shipping the order to confirm the cost before charging you for the shipping. You will be responsible for any costs including taxes and import duties of the country receiving the import.